Your account is a number
Every Snap VPN account is a randomly generated number, something like 1512 xxxx 8279 xxxx. There is no sign-up form, no email field, and no password to choose. That number is the only thing that identifies your subscription to us — you see it in the app, and it is what you would reference if you ever need to reach support.
Why a number, not an email
Every detail a service asks for is a detail it then has to store, protect, and could one day be compelled to produce. An email address is a thread: it links your VPN use to your inbox, your name, and every other place that address appears. A random number links to none of that. What is never collected cannot be leaked in a breach, sold to a data broker, or handed over on request — because it was never ours to hold.
How billing stays separate
Subscriptions are handled by Apple through your Apple ID. Apple processes the payment and confirms the subscription is active; what reaches Snap VPN is a signed receipt and your anonymous account number — never your name, email, or card details. The split is deliberate: Apple handles the money and the identity, Snap VPN handles the tunnel. Apple can see that you subscribed, so this is not a claim of total anonymity — it is a design that keeps your identity out of our hands entirely.
For a closer look at this model, read why a VPN without your email matters.
What we keep, and what we don't
What Snap VPN holds
An anonymous account number, and a signed Apple receipt confirming the subscription is active. Nothing more.
What it never collects
No email address, no name, no password, no phone number, no payment details, and no user profile.
An account that leads nowhere
A number that is not tied to your identity is only half the picture. Snap VPN also keeps no activity logs, so the account cannot be connected to the sites you visit or the times you connect. There is nothing on the service side that links who you are to what you do. Our explainer on no-logs VPNs walks through how the no-logs side is built.