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Terms of Service

1. Acceptance of These Terms

The Snap VPN application (the “Application”), the Snap VPN virtual private network service (the “Service”), and the website at www.snapvpn.net (the “Site”) are provided by Snap VPN (“Snap VPN,” “we,” “our,” or “us”). These Terms of Service (these “Terms”) constitute a binding agreement between Snap VPN and each individual or entity that installs, accesses, or uses the Application, the Service, or the Site (the “User” or “you”). By installing, accessing, or using the Application, the Service, or the Site, the User accepts these Terms in full. A User who does not agree to these Terms must not install, access, or use the Application, the Service, or the Site.

2. Eligibility

The Service is available to natural persons who are at least eighteen (18) years of age or the age of majority in their jurisdiction of residence, whichever is greater. By accepting these Terms, the User represents that the User meets this requirement and has the legal capacity to enter into a binding agreement. Use of the Service by any person below the required age is not permitted.

The Service may not be used by any person who is the subject of sanctions administered by the Office of Foreign Assets Control of the United States Department of the Treasury, who is located in a jurisdiction that is subject to comprehensive U.S. sanctions, or whose use would otherwise be prohibited by United States law.

3. The Service

Snap VPN operates a virtual private network for iPhone and iPad using the WireGuard protocol. The Service routes the User's internet traffic through a server selected by the User from among the available locations. The Service does not create user accounts. Access to the Service is established by the User's active Apple App Store subscription, evidenced by a subscription receipt as described in Section 6 and in Section 3.1 of the Privacy Policy.

4. License to the Application

Subject to and conditioned upon compliance with these Terms, Snap VPN grants the User a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install, access, and use the Application on Apple-branded devices owned or controlled by the User, in accordance with the Usage Rules set forth in the Apple Media Services Terms and Conditions. All other rights are expressly reserved.

The User may not, and may not permit any third party to: (a) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Application, except to the extent that applicable law expressly forbids such limitation; (b) modify, adapt, translate, or create derivative works based on the Application; (c) remove, alter, or obscure any proprietary notices contained in the Application; (d) sublicense, lease, rent, sell, resell, or otherwise commercially exploit the Application or the Service; or (e) circumvent, or attempt to circumvent, any technical limitation of the Application or the Service.

5. Apple App Store; Apple-Specific Provisions

The Application is distributed through the Apple App Store, and the User's use of the Application is also subject to the Apple Media Services Terms and Conditions, the Apple Licensed Application End User License Agreement, and the applicable Apple Usage Rules. In the event of any conflict between these Terms and Apple's terms with respect to the User's relationship with Apple, Apple's terms govern that relationship.

The User and Snap VPN each acknowledge that:

  • These Terms are entered into between Snap VPN and the User. Apple Inc. (“Apple”) is not a party to these Terms.
  • Snap VPN, and not Apple, is solely responsible for the Application and its contents.
  • The license granted to the User to use the Application is limited to a non-transferable license to use the Application on any Apple-branded products that the User owns or controls and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The Application may be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing.
  • Snap VPN, and not Apple, is solely responsible for furnishing any maintenance and support services with respect to the Application as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Application.
  • In the event of any failure of the Application to conform to any applicable warranty, the User may notify Apple, and Apple will refund the purchase price for the Application (if any) to the User. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the sole responsibility of Snap VPN.
  • Snap VPN, and not Apple, is responsible for addressing any claims of the User or any third party relating to the Application or the User's possession or use of the Application, including product-liability claims, claims that the Application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection, privacy, or similar legislation. Inquiries and claims relating to the Application may be directed to Snap VPN by email at support@snapvpn.net.
  • Snap VPN, and not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any third-party intellectual-property infringement claim relating to the Application or the User's possession and use of the Application.
  • The User must comply with the terms of any applicable third-party agreements that govern the User's use of the Application, including the Apple Media Services Terms and Conditions and the terms of any wireless data-service agreement with the User's carrier.
  • The User represents and warrants that (i) the User is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) the User is not listed on any U.S. Government list of prohibited or restricted parties.
  • Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon the User's acceptance of these Terms, Apple and Apple's subsidiaries will have the right (and will be deemed to have accepted the right) to enforce these Terms against the User as a third-party beneficiary.

6. Subscriptions; Auto-Renewal; Cancellation

The Service is offered on a subscription basis with weekly, monthly, and annual subscription terms (each, a “Subscription”). The price of each Subscription is set and displayed by Apple in the App Store in the local currency at the time of purchase. By purchasing a Subscription, the User authorizes Apple to charge the applicable price to the payment method associated with the User's Apple ID.

Automatic Renewal. Subscriptions renew automatically at the end of each Subscription term for an additional period of the same duration, at the then-current price, unless the User cancels the Subscription at least twenty-four (24) hours before the end of the current term. The User authorizes Apple to charge the applicable renewal price to the payment method on file at the time of each renewal.

Cancellation. The User may cancel a Subscription at any time through the User's Apple ID subscription-management screen, accessible via Settings on the User's Apple device, by following the instructions at support.apple.com/HT202039. Cancellation prevents future renewal but does not automatically terminate access during the then-current paid term, and does not, by itself, entitle the User to a refund. Refund requests are addressed in Section 7 and in the Refund Policy.

Price Changes. If Snap VPN changes the price of a Subscription, the User will be notified through Apple in advance of the change. For California consumers, advance notice of a price change will be provided no less than seven (7) and no more than thirty (30) days before the change takes effect, in accordance with California Business and Professions Code § 17602. Where required by applicable law, Apple will additionally provide renewal reminders for annual and promotional-term Subscriptions through the Apple subscription interface. If the User does not accept the new price, the User may cancel the Subscription before the change takes effect through the Apple subscription-management interface.

7. Refunds

All payments for Subscriptions are collected by Apple. Apple is the merchant of record (or commissionaire or agent, depending on the jurisdiction) and processes all refunds. Snap VPN does not have the technical ability to issue refunds directly. Refund requests are evaluated by Apple in accordance with the Apple Media Services Terms and Conditions and the consumer-protection law applicable to the User's jurisdiction, including, where applicable, the fourteen-day right of withdrawal afforded to consumers in the European Union by Directive 2011/83/EU. Further information is provided on the Refund Policy page.

8. The Site and Cookies

The Site is provided for informational purposes. The Site does not use third-party analytics, advertising, behavioral tracking, retargeting, or social-media trackers. The Site sets only the strictly necessary cookies (and equivalent technologies) required to deliver requested features, to maintain security, and to remember session preferences. No non-essential cookies are set, and no information collected through the Site is sold or shared for cross-context behavioral advertising within the meaning of the California Consumer Privacy Act or analogous statutes. Where a jurisdiction recognizes the Global Privacy Control (GPC) signal, the Site honors it.

9. Acceptable Use

Use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. The User agrees that the User will not use the Service in any manner prohibited by the Acceptable Use Policy. A violation of the Acceptable Use Policy is a material breach of these Terms.

10. Intellectual Property

The Application, the Service, the Site, and all related content, including text, graphics, logos, icons, images, audio, video, software, and the selection and arrangement of the foregoing (collectively, the “Snap VPN Content”), are owned by Snap VPN or its licensors and are protected by United States and international intellectual property laws. No right, title, or interest in or to any of the Snap VPN Content is transferred to the User by these Terms. All rights not expressly granted are reserved.

Copyright Notifications. Snap VPN respects the intellectual property rights of others and qualifies as a service provider under 17 U.S.C. § 512(a). The User may submit notifications of claimed copyright infringement relating to material transmitted through the Service to abuse-contact@snapvpn.net. Snap VPN reserves the right to terminate the access of any User who is determined to be a repeat infringer in appropriate circumstances.

11. Disclaimer of Warranties

THE APPLICATION, THE SERVICE, AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SNAP VPN DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.

Snap VPN does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, or that any particular result will be obtained from the use of the Service. The User assumes sole responsibility for the selection of the Service to achieve the User's intended results and for the results obtained from use of the Service. Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the foregoing exclusions apply to the maximum extent permitted by applicable law.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SNAP VPN OR ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE APPLICATION, THE SERVICE, OR THE SITE, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SNAP VPN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL AGGREGATE LIABILITY OF SNAP VPN ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE APPLICATION, THE SERVICE, OR THE SITE, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, WILL BE LIMITED TO THE GREATER OF (A) THE AMOUNT THE USER ACTUALLY PAID TO APPLE FOR SNAP VPN SUBSCRIPTIONS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).

The foregoing limitations do not apply to liability for death or personal injury, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for any other liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, the liability of Snap VPN is limited to the maximum extent permitted by applicable law.

13. Indemnification

The User agrees to indemnify, defend, and hold harmless Snap VPN and its officers, directors, members, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) the User's violation of these Terms or the Acceptable Use Policy; (b) the User's use or misuse of the Application, the Service, or the Site; (c) the User's violation of any law or regulation; or (d) the User's violation of any right of any third party. This indemnity does not apply to claims to the extent attributable to the gross negligence or willful misconduct of Snap VPN.

14. Binding Arbitration; Class Action Waiver

THE FOLLOWING SECTION REQUIRES THAT DISPUTES BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT AND WAIVES THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL. THE USER MAY OPT OUT OF THIS SECTION AS DESCRIBED BELOW.

14.1 Informal Resolution. Before initiating any arbitration or court proceeding, the User agrees to first attempt to resolve the dispute informally by sending a written notice describing the dispute, the relief sought, and the User's contact information to support@snapvpn.net. The User and Snap VPN agree to negotiate in good faith for sixty (60) days following receipt of the notice. If the dispute is not resolved within that period, either party may initiate arbitration.

14.2 Arbitration Agreement. Any dispute, claim, or controversy arising out of or relating to these Terms, the Application, the Service, or the Site, or the breach, termination, enforcement, interpretation, or validity of these Terms (collectively, “Disputes”), will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (“AAA”) in accordance with the AAA Consumer Arbitration Rules then in effect, except as modified by this Section. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section.

14.3 Class Action Waiver. ALL DISPUTES MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR HAS NO AUTHORITY TO CONSOLIDATE OR JOIN THE CLAIMS OF MULTIPLE PARTIES OR TO ARBITRATE ANY DISPUTE ON A CLASS OR REPRESENTATIVE BASIS. If this class-action waiver is found unenforceable, then the entirety of this Section 14 is null and void, and the dispute will proceed in court in accordance with Section 15.

14.4 Carve-Outs. Notwithstanding the foregoing, either party may (a) bring an individual action in small-claims court within the scope of that court's jurisdiction, or (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of the party's intellectual property rights.

14.5 Seat; Fees. The arbitration will be conducted in Cheyenne, Wyoming, or, at the User's election, by telephone or videoconference, or, where applicable AAA rules so provide, on the basis of written submissions only. The allocation of arbitration fees will be governed by the AAA Consumer Arbitration Rules. Each party bears its own attorneys' fees, except where a statute provides otherwise.

14.6 Coordinated or Mass Filings. Where twenty-five (25) or more substantially similar individual arbitration demands are filed against Snap VPN by or with the coordination of the same counsel or by counsel acting in coordination, the parties agree that the AAA Mass Arbitration Supplementary Rules (or, where the AAA so designates, the AAA Consumer Mass Arbitration and Mediation Procedures) will apply. The parties further agree that, in such circumstances, the demands will proceed in staged bellwether tranches selected by the parties, with applicable limitations periods tolled for non-tranche demands during the pendency of the bellwether process, and with arbitration filing fees handled in accordance with the applicable AAA rules. The parties may negotiate, in good faith, additional protocols to manage coordinated filings efficiently.

14.7 Right to Opt Out. The User may opt out of this Section 14 by sending a written notice to support@snapvpn.net within thirty (30) days of first accepting these Terms. The notice must include the User's name, an email address for correspondence, and, if available, a Snap VPN subscription receipt or App Store transaction identifier sufficient to confirm the purchase. Opting out of this Section 14 does not affect the application of any other provision of these Terms.

15. Governing Law; Venue

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 14, the parties consent to the exclusive jurisdiction of the state and federal courts located in Laramie County, Wyoming, for any matter not subject to arbitration. The foregoing venue provision does not prevent a consumer from bringing a claim in any forum that is required by non-waivable consumer-protection law in the consumer's jurisdiction of residence. Nothing in this Section impairs the right of a User to assert any non-waivable right available under the law of the User's state, province, or country of residence.

16. Termination and Suspension

Snap VPN may suspend or terminate the User's access to the Service immediately and without prior notice if the User materially breaches these Terms or the Acceptable Use Policy, if Snap VPN reasonably believes that continued access poses a security risk or a risk of legal liability to Snap VPN, or if required by applicable law or by valid legal process. Termination of access does not entitle the User to a refund. Sections that by their nature should survive termination (including Sections 10 through 18) survive termination.

17. Modification of These Terms

Snap VPN may modify these Terms from time to time to reflect changes in the Service, in applicable law, or in industry practice. Material changes will be communicated through the Application or the Site at least thirty (30) days before they take effect, except where a shorter period is required by applicable law or by a regulator. Continued use of the Service following the effective date of a modification constitutes acceptance of the modified Terms. A User who does not accept a modification must discontinue use of the Service.

18. General Provisions

Entire Agreement. These Terms, the Privacy Policy, the Acceptable Use Policy, the Refund Policy, and any additional terms expressly incorporated by reference constitute the entire agreement between the User and Snap VPN with respect to the subject matter and supersede any prior or contemporaneous agreements.

Severability. If any provision of these Terms is held to be unenforceable or invalid, the provision will be modified by a court of competent jurisdiction to the extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

No Waiver. The failure of Snap VPN to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. The User may not assign or transfer these Terms, by operation of law or otherwise, without the prior written consent of Snap VPN. Snap VPN may assign or transfer these Terms, in whole or in part, to any affiliate or successor in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets.

Force Majeure. Snap VPN is not liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, civil disturbance, pandemic, governmental action, labor disputes, internet or telecommunications outages, or failures of third-party service providers.

Notices. Notices to Snap VPN under these Terms must be sent to support@snapvpn.net. Snap VPN may provide notices to the User through the Application, the Site, or, where applicable, through Apple.

English Language. These Terms have been prepared in the English language. Any translation provided for convenience is non-authoritative; the English version controls.

19. Contact

Questions about these Terms may be directed to support@snapvpn.net. Network abuse reports may be submitted to abuse-contact@snapvpn.net. Additional contact information is listed on the contact page.

20. Entity Information

The Snap VPN service is operated by Arct Technology LLC, a Wyoming limited liability company.

Registered office: 30 N Gould St Ste R, Sheridan, WY 82801, United States.